Refund policy

  • Refund/Return Policy Link

Thank you for your purchase. Please read the following policies regarding product returns, exchanges and refunds carefully:


Return Policy: You may return unopened products (or items containing a reasonable amount of the unused product), in original packaging within 30 days from the date which the order was placed, for a refund of the purchase price. Only unopened or minimally used items that are in the original packaging may be returned for a refund. If you have any questions about whether your opened product qualifies for return or refund, please contact a customer service representative and we’ll be happy to help.


Return Processing: In order to return a product, you must contact us by email and submitting a return merchandise request. If the item is damaged or defective, we may request for you to email us pictures of damaged or defective merchandis. For returns on promotional items, all items included in the promotion (free gift, etc.) need to be returned. When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount (excluding shipping charges). You will be responsible for shipping charges to us for non-defective returns. Shipping charges are non-refundable.